1.Embody Women will offer one free exchange if you need a different size, colour or style. Keep your current item with you and we will send out the exchage to you at no extra charge. You can then return the item that did not work.
2.You may have one free exchange request per individual purchase, extra exchanges will incur a postage fee.
3.Once the exchanged item is received the customer will post back the original item or both items if not suitable at their own expense.
4.Embody Women does NOT cover the cost to return items back to our warehouse, return postage being at the buyers expense.
Embody Women requests the customer to please keep a tracking number for the item. Â If the item is not delivered back to us and deemed missing in the post, the customer is responsible for the cost of the item if extra shipping cover was not taken out. Please note, we are not able to claim for missing items, this is the customers responsibility.
You may request a refund on full priced items. Embody Women will only refund shipping charges if we sent the incorrect item or the item sent was faulty. If the customer would like a refund we retain a $10.00 fee, this will be taken from the original order to cover the original cost of delivery.
All garments must be in original condition unworn, unwashed and free of (but not limited to) stains, odour and pet hair. If there are odours, pet hair, marks/stains etc. on the clothing when returned the customer will be charged a cleaning fee of $15.
All original tags and labels must not be removed, they must be attached and intact.
Please keep a copy of your online receipt and tracking postage number as proof of your return.
Please submit your request for an exchange, refund or credit through our online returns centre here.
All refunds/returns or exchange requests must be lodged within 7 days of receiving your items and returned within 7 days of approval.
Embody Women will provide you with a tracking number once your parcel has been dispatched.
We do not offer refunds on sale items unless they are faulty.
We will offer you a store credit or an exchange, this will be valid for 12 months.
LATE RETURNS/EXCHANGE REQUESTS
Late returns/refund or exchange requests made after 7 days will not be accepted.
An Embody Women E-Store Credit may be applied to late returns, this will be at the discretion of Embody Women.
Louise T –
This jumpsuit is gorgeous and fits true to size! The quality is amazing and I looking forward to wearing to the wedding I bought it for!
(Original review posted on designers website)
Priscilla G –
Express delivery arrived within 48 hrs. Great party outfit and was perfect for the planned event. As a long torso person, the length in the body was fine. Normally a size 16 and sized down accordingly following other reviews. Size was perfect.
(Original review posted on designers website)
Mandy –
Lovely light material that falls beautifully. Definitely size down. I’m a size 18 in hips and 16 in waist and I bought a size 14 and still have room.
(Original review posted on designers website)
Ros B –
This jumpsuit has been absolutely fantastic. I feel glamorous and relaxed at the same time. It’s such an easy wear.
(Original review posted on designers website)
Lucinda S –
As a curvy lady it’s always been a challenge to find a jumpsuit that doesn’t make you look like a pregnant lumberjack. When I hesitantly purchased the Helena jumpsuit I wasn’t holding my breath and was already purchasing the return pre paid parcel. When it arrived I was instantly taken by the beautiful sparkly material which also had some stretch in it. When I slipped into it (although a tad long …but who can’t fix that!) I could not believe that it: 1. actually fit. 2. Didn’t give me a camel toe
(Original review posted on designers website)
Kirsten M –
My second purchase from Embody arrived today. I love that the design suit curves. I have never owned a jumpsuit and I purchased the Helena with some caution…. I love it! I feel feminine with a touch of grace… thank Natalie and the Embody team.
(Original review from designer’s Facebook page)
Natalie H –
Very flattering , gorgeous jumpsuit! Look forward to finding any excuse to wear it. Definitely go down a size.
(Original review from designer’s webpage)
Louise –
This jumpsuit is gorgeous and fits true to size! The quality is amazing and I looking forward to wearing to the wedding I bought it for!
Pricilla –
Express delivery arrived within 48 hrs. Great party outfit and was perfect for the planned event. As a long torso person, the length in the body was fine. Normally a size 16 and sized down accordingly following other reviews. Size was perfect.
Mandy –
Lovely light material that falls beautifully. Definitely size down. I’m a size 18 in hips and 16 in waist and I bought a size 14 and still have room.
Ros –
This jumpsuit has been absolutely fantastic. I feel glamorous and relaxed at the same time. It’s such an easy wear.
Lucinda –
As a curvy lady it’s always been a challenge to find a jumpsuit that doesn’t make you look like a pregnant lumberjack. When I hesitantly purchased the Helena jumpsuit I wasn’t holding my breath and was already purchasing the return pre paid parcel. When it arrived I was instantly taken by the beautiful sparkly material which also had some stretch in it. When I slipped into it (although a tad long …but who can’t fix that!) I could not believe that it: 1. actually fit. 2. Didn’t give me a camel toe
Kirsten –
My second purchase from Embody arrived today. I love that the design suit curves. I have never owned a jumpsuit and I purchased the Helena with some caution…. I love it! I feel feminine with a touch of grace… thank Natalie and the Embody team.
Natalie –
Very flattering , gorgeous jumpsuit! Look forward to finding any excuse to wear it. Definitely go down a size.